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HMPH Enhances Contact Center and Roadside Assistance Service for its Filipino Customers

Hyundai Motor Philippines Inc. (HMPH) gives customers the confidence to drive more and worry less with new 24/7 toll-free nationwide hotline. It caters to not just sales and aftersales inquiries, but more importantly, on-the-road assistance requests. Access to these has been made much easier as there is now only one number for landline, which is (02)-8868-8000, and one number for mobile, which is 0917-868-9000.

“For us at Hyundai Motor Philippines, we believe that quality service is crucial in maintaining good relationships with our customers. We are driven to provide an easy ownership experience that will make sure that our brand becomes top of mind when it comes to customer satisfaction,” according to Mr. Cecil Capacete, HMPH Managing Director. “As we gladly see more and more Hyundai cars on the road, we also take on a higher responsibility to keep them safe and worry-free. Through our enhanced contact center and roadside assistance service, we assure our valued patrons that we will always be available to answer to their needs.”

The benefits being provided to Hyundai owners are as follows:

CategoryCoverageLimit   (PHP)*
Vehicle AssistanceTowing of the   Covered Vehicle4,000
Towing and   Recovery of Covered Vehicle8,000
Delivery of   Spare Key4,000
Delivery of Emergency   Fuel
Minor   Repair OnsiteReplacement   of Flat Tire4,000
Battery   Jumpstart
Personal   and Medical Assistance3D/2N Hotel   Accommodation3,000
Continuation of Journey2,000
Reimbursement of Travel ExpensesArrangement   only
Relay of Urgent Message
Accident Coordination
Ambulance Coordination Assistance
Info ServiceDealers DirectorySupport   only
Emergency Contact Numbers
Program Details 

*Valid for one (1) year upon purchase of the vehicle, standard rates may apply for the succeeding years.

Those who have the Hyundai Palisade, IONIQ 5 and IONIQ 6 get to enjoy all of the abovementioned for free for a full year once their vehicles have been released. The complete terms and conditions can be found at Contact Center | Hyundai Philippines. For other announcements and news, follow and like Hyundai Motor Philippines in Facebook.

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